Refund policy

We want you to be happy with your purchase.

Returns are accepted within 14 days of delivery. To be eligible for a return, items must be unworn, unwashed, and in their original condition.

Sale items and gift cards are not eligible for return unless required by law.

Customers are responsible for return shipping costs unless the item arrives damaged or an incorrect item was sent.

Once your return is received and inspected, a refund will be issued to the original payment method. Original shipping charges are non-refundable.

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery so we can make it right.

For questions regarding returns, please contact us at hello@jomobyjm.com.